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These questions are made available to help /guide through some of the most common questions that are asked frequently by the users. This is a secured APP works as an out put of the ERP and communication tool.
If you are not able to clarify your doubts then kindly write to us at ‘support@jupsoft.com’. (Please note: This Apps are available for schools that are having eConnect K12 ERP application with parent communication portal as well.)
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The eConnect K-12 App can be downloaded from App store and Google Play Store. Once you initiate the app on your smart device then enter the School code as specifed below the respected website, same as used for parent portal, then click on verify button, log in using the same User name and password that you normally use to access online Parent Portal.
The main Key Features of eConnect K-12 Mobile App are given:
eConnect K-12 Mobile App is available for Android and iPhone.
No, the eConnect K-12 Mobile App uses web based data which means that if you aren’t connected to the internet you won’t be able to access your information through the app. If you are using the eConnect K-12 Mobile App while connected to your 3G or other network you may be charged, depending on your mobile data plan.
No, Once logged in will remain login in till the time you sign out.
The eConnect K-12 mobile app does not require specialized training to use. This app contains all Information which is used under online parent portal. Within the mobile app, users can view their ward Assessment, Attendance and other many more details and easily make a fee payment. However you may take a help of some one more familiar with regular mobile APPS before start sign in.
No, you cannot directly change contact information in the mobile app. You can send us a message through the mobile app by selecting “Message In-box Option”, your school will update your profile.
Yes, you can pay the fee by using app, function are same as used in parent portal and you can also view the paid, Dues details and fee summary.
You may directly contact to our school resource person for any suggestion and feedback or you can also send an email on support@jupsoft.com. We welcome your feedback as this will help us make the app more useful.
No, there is no need to generate new login for sibling. In sibling case both student comes under one account Login to your account and click on top left corner button and click on sibling button, you will find here child name with class, click on student name to get there record.
Write to us at ‘support@jupsoft.com’ or dial +91-9810900064 for parent help desk.